Privacy Policy

Last Updated: September 2, 2026

Welcome to Furnzaa. We respect your privacy and are committed to protecting the personal information you provide while using our website, furnzaa.store.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our furniture products.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full Name
  • Email Address
  • Mobile/Phone Number
  • Billing and Shipping Address
  • Order and transaction details
  • Information you provide when contacting our customer support
  • Technical information such as IP address, browser type, and device information, where applicable

We collect only the information reasonably required to process orders, provide services, communicate with customers, and improve our website.

2. How We Use Your Information

The information collected may be used for the following purposes:

  • To process and deliver your orders
  • To confirm and communicate order details
  • To provide customer support
  • To process payments through our authorized payment gateway/service providers
  • To manage refunds, returns, cancellations, and other customer requests
  • To improve our products, services, and website
  • To prevent fraudulent or unauthorized activities
  • To comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by authorized third-party payment service providers, such as Cashfree Payments.

Furnzaa does not intentionally store your complete debit card, credit card, UPI, or banking credentials on its own servers. Payment-related information is handled by the applicable payment service provider according to its own privacy and security practices.

4. Sharing of Information

We do not sell or rent customers’ personal information.

We may share necessary information with trusted third parties only when required to provide our services, such as:

  • Payment gateway and payment service providers
  • Shipping and delivery partners
  • Website and technology service providers
  • Customer support or service providers
  • Government authorities or law-enforcement agencies when required by applicable law

Such information is shared only to the extent reasonably necessary for the relevant purpose.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage is completely secure, and therefore we cannot guarantee absolute security of information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, accounting, dispute resolution, fraud prevention, and compliance with applicable laws.

8. Third-Party Websites

Our website may contain links to third-party websites or services. Furnzaa is not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children. If we become aware that personal information has been provided by a child without appropriate consent, we will take reasonable steps to address the situation.

10. Your Rights

Subject to applicable laws, you may contact us to request information regarding the personal data we hold about you or to request correction of inaccurate information.

For privacy-related requests, please contact us using the details provided below.

11. Changes to This Privacy Policy

Furnzaa may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Business Name: Furnzaa
Owner: Mulayam Singh
Website: furnzaa.store
Email: mulayamsingh39372@gmail.com
Phone: +91 96965 83684

Business Address:
55, Bhakanda, Bhakanda, Uparhar,
PO: Bhakanda, DIST: Kaushambi,
Uttar Pradesh – 212216, India